Got questions? We've got answers.
Everything you need to know about our award-winning inflatable baby baths, ordering, and more.
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About the Product
The what, who, and why behind Cupcake Babies
Small Bath (0–1 Year)
For newborns up to 12 months
Big Bath (1–8 Years)
For toddlers ready to splash and play
Bath Accessories
Little extras that make a big difference
Ordering & Shipping
Preorders, delivery timelines, and payment info
Standard Shipping ($8.00, free on orders $70+): typically 3–7 business days.
Express Shipping ($15.00): delivery within 3 business days.
Returns & Refunds
Our 30-day return policy explained
B2B & Professional Program
For shops, hospitals, midwives, and caregivers
Contact & Support
How to reach us and where to find us
Customer service / shop: shop@cupcakebabies-usa.com
Returns & refunds: cupcakebabiesusa@gmail.com
Or use the contact form at cupcakebabies-usa.com/pages/contact.
European headquarters: Aloha Kids BV, 9990 Maldegem, Belgium.
Wednesday & Thursday: 9 AM–5 PM. Friday: 9 AM–1 PM.
Still have questions?
Our team is happy to help. Reach out anytime and we'll get back to you quickly.